Privacy policy

1. DATA CONTROLLER

This website is managed by BUENDIA ESTUDIOS BIZKAIA, S.L with NIF B72490246 (hereinafter BUENDIA) and registered office at Avenida Madariaga 1 PLANTA 3 – OFICINA 324. 48014, Bilbao (Bizkaia), registered in the Mercantile Registry of Bizkaia, volume 6157, folio 0, page BI-80143, entry 6ª.

E-mail: protecciondedatos@buendiaestudios.com

2. MOTIVATION

The entity respects the privacy rights of its Users and recognizes the importance of protecting the personal data that the entity collects about its Users.

The purpose of this document is to inform the Users of the website about the processing of personal data carried out on this website.

3. PERSONAL DATA PROCESSED

3.1 Contact form

  • Purpose: BUENDIA will process the data provided through the contact form, in order to respond to the contact request.
  • Legal basis: The legal basis that legitimizes the processing is the user’s consent expressed at the time of sending their contact request.
  • Retention period: The data will be processed for the time necessary to resolve the user’s contact request. They will then be blocked and kept for 3 years to attend to the possible responsibilities derived from the treatment.
  • Recipients: Companies belonging to the BUENDIA GROUP for internal administrative purposes in application of the legitimate interest provided for in Recital 48 of the GDPR or if necessary to carry out the service provided.

You may withdraw the consent given and exercise your rights at any time, as indicated in the rights of data subjects section of this Privacy Policy.

3.2 Whistleblowing channel form

  • Purpose: BUENDIA will process the data provided through the form of the complaints channel to manage your communication, carry out the investigation of the reported facts, adopt the relevant corrective measures if necessary, and keep you informed about the outcome of the procedure.
  • Legal basis: The legal basis that legitimises the processing is compliance with the legal obligations resulting from the application of Law 2/2023, of 20 February, regulating the protection of persons who report regulatory breaches and the fight against corruption.
  • Retention period: The personal data to which BUENDIA may have had access as a result of the communications received through the Complaints Channel form, will be processed for the time essential to decide on the appropriateness of initiating an investigation into the reported facts and for the management of the communication whenever it is admitted for processing. in accordance with the provisions of current regulations.
  • Recipients: If necessary, the personal data to which BUENDIA may have had access as a result of the communications received through the Complaints Channel, may be transferred to the parent company of the BUENDIA GROUP (BUENDIA ESTUDIOS, S.L) in order to correctly attend to your communication.

You may exercise your rights at any time, as indicated in the rights of data subjects section of this Privacy Policy.

3.3 Personal data processed by access to the website

By simply accessing the website, the entity collects the IP address and other data relating to the connection and its origin.

  • Purpose: To enable users to browse the website, thereby allowing access to the information and content available on it.
  • Legal basis: The legal basis that legitimises the processing of the IP address is the technological need to enable the provision of the website.
  • Retention periods: IP addresses will be kept for a period of 1 month.

You may withdraw the consent given and exercise your rights at any time, as indicated in the rights of data subjects section of this Privacy Policy. These rights require the possibility of identifying the User requesting them and linking their identity with the data processed by BUENDIA.

However, BUENDIA cannot establish this link with any of the data it processes by merely accessing the website, unless the User can provide certain documentation that allows their identification (for example, a certificate from their Internet access provider indicating the IP address that the User was assigned on a specific date and time).

4. OTHER PROCESSING OF PERSONAL DATA

  • Cookies and similar technologies

The entity uses cookies and other similar mechanisms for storing and retrieving data on terminal equipment (hereinafter, cookies).

Cookies are files that are downloaded to the User’s browser and can be read later by the entity. In this way, cookies allow various functionalities, such as, for example, recognizing a User who has previously accessed the website and being able to analyze the use of the web service in order to improve it.

However, it is not possible to find out the identity of the User from the cookies used by the entity, unless the User provides additional information through other means and these could be linked to the cookies downloaded.

For more information, please consult the [Cookies Policy].

5. ASSIGMENTS AND INTERNATIONAL TRANSFERS

The personal data of the users of the Website may be communicated to third parties in the following cases and circumstances:


  • Public Administrations, Courts and/or Tribunals to comply with legal obligations that affect certain processing.

  • Where applicable, the BUENDIA Group will be used to provide the services requested by the user, for administrative purposes and in compliance with legal obligations. companies belonging to the BUENDIA GROUP for internal administrative purposes, in application of the legitimate interest provided for in Recital 48 of the GDPR as well as compliance with legal obligations.

We also share your data with third-party service providers who process data on behalf of BUENDIA with whom we have established the conditions and requirements for using personal data in a contract. Outside of these cases, users’ personal data will not be transferred to any other third party, unless there is the user’s consent or, where applicable, any other basis for legitimising the processing as provided for in Article 6 of the GDPR applies.


Finally, we inform you that your data may be transferred to providers that may be located outside the European Economic Area (EEA), provided that the transfer is for the purposes described above, on the basis of the signing with such companies located outside the EEA of Standard Data Protection Clauses adopted by the European Commission for international transfers or on the basis of an adequacy decision of the Commission or other transfer mechanism provided for by data protection regulations.

6. WHAT RIGHTS DOES THE USER HAVE AND HOW TO EXERCISE THEM

Data protection regulations guarantee Users the following rights:

  • Access: Allows the User to know what information is held, from where it has been obtained, to whom it has been provided and with what uses it has been treated.
  • Rectification: Allows the User to rectify any erroneous or outdated data.
  • Suppression: Allows the User to stop the processing of his/her data.
  • Opposition: Allows the User to stop the use of his/her data for a specific purpose.
  • Limitation: Allows the user to restrict the processing of their data, but so that they are retained for a subsequent purpose.
  • Portability: Allows the User to obtain a copy of his/her data in electronic format and, under certain circumstances, to request that they be communicated to another service provider. It is only applicable for computerized processing carried out with the consent of the User or for the fulfillment of a contract.
  • Revocation of consent: Allows the User to withdraw the consent that, where appropriate, has been given for the processing of their data.

Users are informed that they may exercise the aforementioned rights before BUENDIA, as well as revoke their consent for the processing they have provided, by post to the address mentioned above or by email to: protecciondedatos@buendiaestudios.com. If Users wish to have more information in this regard or consider that their right to data protection has been violated, they may contact the Spanish Data Protection Agency (www.aepd.es) or the Data Protection Officer at protecciondedatos@buendiaestudios.com .

7. MORE INFORMATION

If the user has any questions about the information contained in our Privacy Policy, he/she can send an e-mail message to: protecciondedatos@buendiaestudios.com